All orders are normally processed the same business day and shipped within 3-5 business days.
Orders are not shipped on weekends, Monday’s nor holidays.
If we are experiencing a high volume of orders, shipments may be delayed.
Please allow additional days in transit for delivery.
If there will be a significant delay in shipment of your order, we will contact you via email.
Most orders, under 70 pounds, are shipped via USPS and should arrive within 3-5 business days from the date your order ships.
Oversize, over weight, etc. may be shipped via alternate shipping methods.
Shipping charge estimates for your order will be calculated and displayed at checkout.
All shipping is based on shipping withing the contiguous United States.
All products ordered will be combined and shipped as economically as is feasible.
Delivery delays outside of our control can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will normally be active within 24 hours.
BAD Innovations is not liable for any products damaged or lost during shipping.
If you received your order damaged, or if your order is lost during shipping please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim for damaged shipments.
If you are not entirely satisfied with your purchase, we're here to help.
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Special order, made to order products, & Your BAD orders are non returnable.
Please contact us prior to returning any item.
Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you on the status of your refund or replacement after inspecting the item.
If your return is approved, we will initiate a refund to your account.
You will receive the credit as promptly as possible.
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are nonrefundable.
Please contact us if you have any questions on our policies.